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OpsConnect

AVIATION · OPERATION · INNOVATION

OpsConnect

AVIATION
OPERATION
INNOVATION

Operational services for
Ground operation &  Airport processes

SERVICES

OPERATIONAL
MANAGEMENT

  • operational start-up & base extension
  • turnaround & SLA checks
  • interim management & trouble shooting
  • backoffice & ground handling administration
  • station/outstation management

IRREGULATION
HANDLING

  • Pax Care Center
  • irregulation monitoring
  • application for curfew extension
  • communication with airline OCC & handling agents
  • EU 261: cost & incident reporting

REMOTE
SERVICES

  • helpdesk/backoffice for airlines & ground handling agents
  • remote ticketing & rebooking
  • active flight watch & operational support for airline control center & handling agents

STAFF
MANAGEMENT

  • staff planning & optimisation
  • staff recruiting & qualification
  • staff KPI developement & monitoring

TRAININGS
DEPARTMENT

  • passenger handling system
  • airline booking system
  • ground handling procedures

DIGITALISATION &
SOFTWARE DEVELOPEMENT

  • situational awareness platform
  • data handling & procedure digitalisation
  • digital business transformation
  • mobile workforce management
  • web based ops solutions
  • specialised software development

TEAM

meet our experts

ULF KLOSE

Managing Partner

 

Ulf has been working in the areas of buildings, computer science and aviation since the mid-nineties. He has found his passion in combining these areas of activity and consistently follows the path of digital automation. As a digital entrepreneur, he devotes himself to the field of development of digital environments for aviation and start with his team to program a specialised airline IT tool of the future and implements it worldwide.

STEFAN LUDWIG

Project Manager

 

Stefan has been working in the areas of logistics and aviation at management level since 2008. Focussing on airport and ground handling process optimisation he also found his passion in optimising staff and ressource management.

DIRK SYKORA

Project Manager

 

Dirk has more than 26 years of experience in ground operations, especially in passenger handling  and operations at various airports. The harmonisation of different infrastructures, processes and IT solutions is his passion.

CONTACT

OpsConnect GmbH

Rosa-Luxemburg-Str. 2
14712 Rathenow
Germany

Phone: +49 30 609 184 300
Mail: info@opsconnect.de

Ja, ich habe die Datenschutzerklärung (https://opsconnect.de/datenschutz) zur Kenntnis genommen und bin damit einverstanden, dass die von mir angegebenen Daten elektronisch erhoben und gespeichert werden. Meine Daten werden dabei nur streng zweckgebunden zur Bearbeitung und Beantwortung meiner Anfrage benutzt. Mit dem Absenden des Kontaktformulars erkläre ich mich mit der Verarbeitung einverstanden.

 

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