OPS CONNECT

Mission Aviation

Your partner for digital resource planning &
Aviation management know-how
CONTACT

ABOUT US

Consulting. Management. Services

OpsConnect stands for operational management know-how, process-oriented consulting and services with innovative digital system solutions. Our experts amassed years of experience in the fields of airport processes and best practice aviation solutions.
Together with our clients, we pursue the mission of preparing their company for the aviation industry of the future in the best way possible.
ABOUT US

DIGITAL

Our management approach: Efficiency through digitalisation of business processes.

INDIVIDUALLY

Every customer’s needs and framework are unique.

IMPLEMENTATION

The practicability of each process determines its design.

SUSTAINABLE

Individual solutions create sustainable success.

SERVICES

ONE STEP AHEAD

Staff & Ressource Planning

From planning optimisation to project management of workforce management system implementation, we offer you a wide range of services. Benefit off our experience from successful implementation projects and best practice solutions.
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Digitalisation projects (workforce management systems / staff planning systems)
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Analysis and optimisation of existing planning processes
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Analysis and optimisation of staff planning related company agreements

Airport processes

With our operational know-how, many best-practice solutions and benchmark data, we support you in the digitisation, optimisation and documentation of (airport) processes across the entire process chain. These include:
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Ground Handling Services
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Passenger Controls
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Terminal Services

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Airport Design Review

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Baggage Handling

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Self-Hubbing

Executive Consulting

From advice on individual topics to the joint creation of holistic approaches to support with operational implementation – we accompany you in every situation.
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Interim Management

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Organisational advice
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Leadership coaching
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OC+

Planing as a service

Because of our digital solutions and many years of operational experience, we are able to offer a wide range of planning services. From specific periods up to creating planning scenarios, our experts will develop planning results that are highly beneficial and individually adjusted. This includes optimised qualification models, precise shift type demands and requirement curves, which support you both in strategic decisions and in your staff planning.
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Staff requirement planning
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Airport resource planning
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Scenario analysis

Team

Our experts are there for you
and are pleased to advise you.

Robert Schmidt

CEO

PROFILE

Stefan Ludwig

Project Manager

PROFILE

Dirk Sykora

Project Manager

PROFILE

Phillip Martens

Junior Consultant

PROFILE
REFERENCES

Robert Schmidt

Geschäftsführer

Robert has been a lawyer for 20 years in the field of optimisation, reorganisation and restructuring as well as in the interim management of companies. He started his passion for aviation as a managing director of a Berlin ground handling company in 2014. Being the managing partner and executive consultant, Robert focuses primarily on organizational and strategy consulting.

Robert ist als Volljurist seit 20 Jahren im Bereich der Optimierung, Sanierung und Restrukturierung sowie im Interim-Management von Unternehmen tätig. Seit 2014 hat der den Aviation-Sektor für sich entdeckt und war mehrere Jahre Geschäftsführer eines Berliner Ground Handling Unternehmens. Als Managing Partner und Executive Consultant konzentriert sich Robert auf die Schwerpunkte Organisations- und Strategieberatung.

+49 30 6392 2135

Stefan Ludwig

Projekt Manager

Stefan can utilize a vast amount of knowledge in the fields of logistics and aviation, as he has been working in these fields since 2008. In the years prior to OpsConnect, he specialised on staff management, monitoring, and optimisation of processes. Due to this expertise, Stefan is a project manager at OpsConnect and driving force when implementing and optimising workforce management systems (WMF).

Stefan ist seit 2008 in den Bereichen Logistik und Luftfahrt auf Führungsebene tätig. Schwerpunkte hierbei lagen in der Personalführung, sowie der Überwachung und Optimierung  von Prozessen. Als Projekt Manager bei OpsConnect ist er Ansprechpartner für die Implementierung und Optimierung von Workforce Management Systemen (WMF).

+49 30 6392 2135

Dirk Sykora

Projekt Manager

Dirk has more than 27 years of experience in the field of ground handling services, half of them in management positions. He focused on passenger handling and operations. As a project manager at OpsConnect, he is our specialist for resource planning scenarios and planning analysis.

Dirk hat mehr als 27 Jahre Erfahrung im Bereich der Bodenverkehrsdienstleistungen, davon mehr als die Hälfte in Führungspositionen. Schwerpunkte seiner Tätigkeit waren insbesondere im Bereich Passagierabfertigung und Operations. Als Projekt Manager bei OpsConnect liegt sein Focus in der Entwicklung von verschiedensten Planungsszenarien (Personalbedarfsplanung, Szenario- Analyse).

+49 30 6392 2135

Phillip Martens

Junior Consultant

Phillip has been working in the tourism and aviation sectors since 2013. He gathered expertise in monitoring, supervising handling processes, as well as coordinating interactions between airlines and terminal management. As Junior Consultant at OpsConnect, he takes care of process optimisation projects for airport and ground handling services.

Phillip arbeitet seit 2013 in den Bereichen Tourismus und Aviation. Schwerpunkte seiner Tätigkeiten waren die Überwachung und Steuerung von Abfertigungsprozessen, sowie die Abstimmung mit Airlines und Terminal Management. In seiner Tätigkeit als Junior Consultant bei OpsConnect liegt sein Kerngebiet bei der Optimierung von Abläufen in Flughäfen und Bodenabfertigungsprozessen.

+49 30 6392 2135