Planning as a service

With the assist of the latest planning software, we create needs-based staff resource and duty planning for your company and support you in developing optimal solutions for various planning scenarios – even for short-term planning runs.
The deployment of staff in airport and passenger handling is characterised by a discontinuous workload related to a singular activity (in the sense of a qualification) due to the peak load of flight plans. Short-term changes to the flight plan, different handling concepts and customer requirements as well as legal and tariff requirements and individual employee requirements make it difficult to create optimal and efficient staff planning. A resource planning that reacts flexibly to these changing requirements, enables an optimal utilisation and shift efficiency is a decisive competitive advantage for companies.


Planning as a service

We create your resource or staff planning, regardless of whether it is once, seasonal or monthly. We also support you on the way to achieve higher planning efficiency with our digital solutions and our team’s operational experience. After we have coordinated your planning parameters with you and transferred them to our system, you can flexibly choose whether you want to receive a planning result for a specific period or whether you want to evaluate different scenarios in the shortest possible time. Based on exact shift and demand curves, as well as the key figure evaluation from our analysis system, you can make well-founded strategic decisions or communicate them with the help of data.

Staff requirement planning

Staff requirement planning, assuming changing activities, locations and qualifications, is like a Tetris game and, above a certain complexity, cannot be mastered without powerful planning software. On the basis of flight plans and planning specifications that have been agreed with you, we create capacity-optimised staff requirement planning including key figures (e.g. on contract hours, qualifications and shift priorities) for the alignment of your staff resources.

Szenario Analyse

Whether a customer is added or lost, adjustments to the flight plan or process changes – we also support you at short notice in creating a wide variety of planning scenarios and in developing key figures for sales, staff development and strategic decisions.


Your Consultant

Would you like to learn more about optimization and digitization of personnel planning? Our experts are there for you and will be happy to advise you.

Yes, I have taken note of the privacy policy ( and I agree that the data given by me electronically collected and stored. My data is used only strictly earmarked for processing and answering my request. By submitting the contact form I agree to the processing.

Dirk Sykora

Project Manager

Robert Schmidt


Robert has been a lawyer for 20 years in the field of optimisation, reorganisation and restructuring as well as in the interim management of companies. He started his passion for aviation as a managing director of a Berlin ground handling company in 2014. Being the managing partner and executive consultant, Robert focuses primarily on organizational and strategy consulting.

Robert ist als Volljurist seit 20 Jahren im Bereich der Optimierung, Sanierung und Restrukturierung sowie im Interim-Management von Unternehmen tätig. Seit 2014 hat der den Aviation-Sektor für sich entdeckt und war mehrere Jahre Geschäftsführer eines Berliner Ground Handling Unternehmens. Als Managing Partner und Executive Consultant konzentriert sich Robert auf die Schwerpunkte Organisations- und Strategieberatung.

Stefan Ludwig

Projekt Manager

Stefan can utilize a vast amount of knowledge in the fields of logistics and aviation, as he has been working in these fields since 2008. In the years prior to OpsConnect, he specialised on staff management, monitoring, and optimisation of processes. Due to this expertise, Stefan is a project manager at OpsConnect and driving force when implementing and optimising workforce management systems (WMF).

Stefan ist seit 2008 in den Bereichen Logistik und Luftfahrt auf Führungsebene tätig. Schwerpunkte hierbei lagen in der Personalführung, sowie der Überwachung und Optimierung  von Prozessen. Als Projekt Manager bei OpsConnect ist er Ansprechpartner für die Implementierung und Optimierung von Workforce Management Systemen (WMF).

Dirk Sykora

Projekt Manager

Dirk has more than 27 years of experience in the field of ground handling services, half of them in management positions. He focused on passenger handling and operations. As a project manager at OpsConnect, he is our specialist for resource planning scenarios and planning analysis.

Dirk hat mehr als 27 Jahre Erfahrung im Bereich der Bodenverkehrsdienstleistungen, davon mehr als die Hälfte in Führungspositionen. Schwerpunkte seiner Tätigkeit waren insbesondere im Bereich Passagierabfertigung und Operations. Als Projekt Manager bei OpsConnect liegt sein Focus in der Entwicklung von verschiedensten Planungsszenarien (Personalbedarfsplanung, Szenario- Analyse).

Phillip Martens

Junior Consultant

Phillip has been working in the tourism and aviation sectors since 2013. He gathered expertise in monitoring, supervising handling processes, as well as coordinating interactions between airlines and terminal management. As Junior Consultant at OpsConnect, he takes care of process optimisation projects for airport and ground handling services.

Phillip arbeitet seit 2013 in den Bereichen Tourismus und Aviation. Schwerpunkte seiner Tätigkeiten waren die Überwachung und Steuerung von Abfertigungsprozessen, sowie die Abstimmung mit Airlines und Terminal Management. In seiner Tätigkeit als Junior Consultant bei OpsConnect liegt sein Kerngebiet bei der Optimierung von Abläufen in Flughäfen und Bodenabfertigungsprozessen.